Returns & Exchanges
At Pigeon Patrol, we do our best to accurately describe all products listed on our website. However, if the item or items are not what you expected, we’re here to help make things right.
Return Conditions:
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You must contact us and tell us of the return
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Products must be returned in their original, resalable condition.
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Original shipping charges are non-refundable.
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A restocking fee of 10% to 25% may apply.
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Returns must be received within 30 days of the delivery date to be eligible for a refund.
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No returns will be accepted after 31 days.
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Ultrasonic Repellers and Cages are non-returnable due to health and hygiene reasons.
Return Shipping:
Customers returning products from Canada or the United States should send items to the following address:
Pigeon Patrol
16238 – 93A Avenue
Surrey, British Columbia
V4N 4Z9 Canada
Please note that Pigeon Patrol is not responsible for any damages incurred during return shipping. We recommend using a trackable shipping service and appropriate packaging.
Wrong Item Received:
If you received an incorrect product, we will issue a full refund, including the original shipping cost. Back to Shopping page